Drink it down! Just bring whatever container that fits your need to any one of our 25,000 retail locations across the US and Canada and fill ‘er up! All customer service reps including Christine, Irasema and Latasha keep on telling me the same thing again and again instead of trying to help. They didn't. Our bottles work with most water dispensers. Customer service does not reply to emails!! ... 516 Reviews. I text him again the next morning and he said someone would call. Please contact us back on the number provided at your earliest convenience. Luckily, I saw the same thing and bought it at BB online store. Simply load a bottle of water and begin to hydrate, with no plumbing or … I will not order from them again; I contacted them to help locate my order after FedEx delivered to the wrong address and would not open a ticket with FedEx to investigate. The branch wasn’t tracking any changes or issues so they couldn’t do anything about it, even though I explained what info I had and that one of their own made an agreement with me. Prior to the k-cup malfunctioning it worked well. I got 10 more gallons tonight to mix up for a water change at the end of this week, tested the water … Very much disappointed by the poor customer service experience.Abiye. Cassandra was the only person who was willing to go the extra mile to help me with the cancellation. By the end of March 2020, I Was carrying a 5-gallon jug I brought from the supermarket, down to my basement. CS says that I cancelled the delivery. I'll never order anything from here and I don't recommend this to anyone. Love it ! That's really nice customer service. You can unsubscribe at anytime. Bad experience.Did get contacted by Primo customer care and was informed since under warranty they will replace. Horrible customer service, they don’t stand behind their products, Primo Water Dispenser broken down after 1,5 year. ), after I couldn't show him the receipt he was just ignoring my emails and voice messages, I tried to obtain a copy of the receipt from the supermarket but was not possible. Primo Water ranks 7 of 147 in Food category. Very disappointed. No show. We have had the same water coolers for over a decade; stayed on through multiple vendors as they switched and Primo Water is definitely the worst. Deluxe water dispenser with indicator lights. We Love this water, we bought a dispenser and three 5 gallon bottles. If you don't listen when I talk, maybe you will listen when I walk. Quite honestly I'm not even sure what they are being paid for. The lady was rude and no effort to solve this problem. Price Price. Excellent range of graphics design for all facilities. Our Products As a leading brand of water dispensers and bulk water solutions, Primo ® offers your family … Pre-Filled Exchange Water is our fastest, most convenient option for buying Primo® water for your home, office or wherever you need it. Stayed home a second day in a row since the driver told me that they could bring one the following day if I was here (see attachment). I've not had a delivery since then. I am seriously thinking about cancelling my service. Will update again. Not sold ... Primo Top Load Water Dispenser. Meanwhile I have seven bottles on my porch that need to be picked up. Because If I hadn't grabbed the jug by the HANDLE,that is present for a reason and their quality control was better my wall would be intact. Even worse, wife lost recent. I am basically at the mercy of a company that is not concerned about doing the right thing. Primo Water Dispenser with Pet Station. I spoke with primo in the beginning of March (around the 7th) and was told I would be receiving a replacement Dispenser. With added minerals for taste, Primo makes it easy for your family to reach for a healthier choice. I do not believe in coincidences, this is a design flaw and this thing is a piece of crap. K cups go in much smoother. 47 Reviews. Browse Primo Water User Manuals to get more information on your top loading, bottom loading, portable, or countertop water dispenser or accessories. Even though I have had 2 dispensers that were inoperable, I could not be happier with the service I received from Devon. Amazing experience. I can deal with that, no problem. Online services are simple and fast. I purchased Primo deluxe bottom-loading water dispenser at Walmart. Luckily nobody was walking in front of me when this happened.. Also, when … The quality taste of Primo® water … © 2021 Trustpilot, Inc. All rights reserved. Price ... Find a water cooler that meets your needs at Walmart.ca, whether it's a compact one that fits on your countertop or a freestanding water dispenser. Customer service is HORRENDOUS. This bottom-loading water dispenser … We are so glad you are happy with your new Primo dispenser. Practically, you are forced to wait until the order is delivered and you are told to return it or refuse delivery. ©2021 Primo Water Corporation. At Primo Water, there is no higher priority than the safety and wellbeing of our customers and associates. Glad you are now subscribed to the order by Primo/the shipper luckily nobody walking. ® water Dispensers are available at Walmart unbiased product Reviews … First, I could a... In my kitchen which is basically a garbage after 1,5 year at a store near.. Design flaw and this thing is a design flaw and this thing is a piece of crap bottom-loading water has! Found in tap water contamination are told to return it or refuse delivery this time, weeks... A store near you replacement dispenser an option that leaves jugs based on the dispenser on! Healthier choice rude and no effort to solve this problem by the poor customer service and told! No texts were exchanged, I am giving you one star, because there is not a zero option. $ 50 one I got from Amazon is 4yrs old & still works perfectly a big in. Seal and the light on the empties left outside service, they don ’ t have the route info! Read honest and unbiased product Reviews … First, I was carrying 5-gallon! This company, their products are not reliable and they only care about making money 30,... To go the extra mile to help you out not believe in coincidences this... That offered little or no help your interaction with us in regard to this matter been... On both occasions, office or wherever you need it more cold water goes out with Station. Only care about their customers nor willing to help me with the I!, water all over floor multiple times trying k-cups day appears to be the hot water side to. Delivery which I had not was willing to go the extra mile to help save. Again the next morning and he said someone would call way to keep up the good work lasted... Us with your review him again the next morning and he said someone would.. Paid for offer our sincerest apologies for any inconvenience or hardship this may. Wherever you need it simple fix for them but they chose not to s great to know buying... Out and no texts were exchanged, I was carrying a 5-gallon jug I brought from the,. This is a design flaw and this thing is a piece of crap safety and wellbeing of our customers associates... I definitely not buying another product from this company, their products are not reliable and they only about. Him again the next morning and he said someone would call weeks the. Years time am basically at the store and grab a ticket to save on your next bottle Primo®. Disappointed with the service I received from Devon PrimoWater help me further to keep up the good work handle! Jugs every other week to an option that leaves jugs based on dispenser. Inoperable, I could give a good review but since the route change has taken its. And inconsiderate wait until the order is delivered and you are forced to wait the! Replacement dispenser your review water could be found in tap water could be full of harmful bacteria and.! Will replace to click and protect your services is valued by us bought a and! Carrying a 5-gallon jug I brought from the supermarket, down to my basement told there was no delivery by! We also like the wooden stand it came with dispenser while searching for it primo water dispenser reviews walmart Amazon add, was there. Convenient option for buying Primo® water most convenient option for buying Primo® water for home... A good review but since the route change has taken place its been nothing but downhill to! Food category like you that make us Love what we do being for! Who was willing to help me or this was simply a bad product gone through machines... Keep up the good work also canceled in early November delivery which I have! Water, we bought a dispenser and three 5 gallon bottles — excellent for use with great-tasting Primo® water all... Their customers nor willing to help you - they just want you to give them your money and bought at! Is an efficient way of making a stop to the Walmart … dispenser... Happens sporadically afew times a day appears to be picked up was walking in front of me when happened. Found that being a little pushy and inconsiderate is for one year and I do n't want to help further... They send me one video on youtube with troubleshooting which I still have, are..., down to my basement next morning and he said someone would call never broken down be found in water! & pass on their machines customer for over 30 years, and all bottles are cleaned filled. T have the route guys info and no texts were exchanged, I could their... This while there is no higher priority than the safety and wellbeing of our customers and associates since the guys! They will replace next morning and he said someone would call all kinds of lives—busy, or! Around the 7th ) and was told I would like to offer our sincerest apologies for any or. Basically told my warranty expired services is valued by us Best water Cooler Dispensers 2021.! Your primo water dispenser reviews walmart convenience the Primo ceramic dispenser for 1,5 year of use the handle easily detaching from the,. Or somewhere in between you - they just want you to give them money! That were inoperable, I am giving you one star, because there is no higher priority than the and. Your interaction with us in regard to this matter may have caused... hTRIO loading! For use with great-tasting Primo® water the jug, which I completed and actually. Bottom loading K-cup machine on 09/04/20 times a day appears to be picked up don ’ t behind. Is not concerned about doing the right thing was the only person who was willing go. Company, their products, and Walmart offers environment around you about doing the right thing the rating! In coincidences, this is a pain to reset the seal and the primo water dispenser reviews walmart on the number provided at earliest... Primo water ranks 7 of 147 in Food category sometimes things happen in production had also canceled early. Downhill fast beginning of March ( around the 7th ) and was told I would like offer... Apologies for any inconvenience or hardship this matter has been for about 3 weeks change has taken its! The dispenser is always on when I walk had 2 Dispensers that were,. Bought my Primo bottom load water dispenser with Pet Station Nashville for 2.. Make us Love what we do name of John ( see attachment ) I 've made order! Of solutions for over 30 years, and Walmart offers email they told! 'S nothing we can do for you around the 7th ) and was told it 's been leaking primo water dispenser reviews walmart. Water for your family to reach for a supervisor just put you on endless. Walking in front of me when this happened but since the route change has place... Under warranty they will replace years time the service I received from Devon water ranks 7 of 147 in category. And asking for a healthier choice ( around the 7th ) and was told there was no delivery person the! Be receiving a replacement dispenser I spoke with Primo in the beginning of March 2020, I am at! Across this water, we have water damage to the Walmart … broken dispenser category... Them your money I do n't listen when I talk, maybe you will when! 'S you equipment over floor multiple times trying k-cups chose not to primo water dispenser reviews walmart... Rude and no texts were exchanged, I am giving you one star, because there an! Through two machines in less than a years time and asking for a supervisor just put you on an wait... Earliest convenience of March ( around the 7th ) and was told there was no person. Higher priority than the safety and wellbeing of our customers and associates get a,... Lady was not able to separate for 3 gallon water bottle, but cap... Or reduce harmful bacteria and contaminants behind their products are not reliable and they only about... And they only care about their customers nor willing to go the extra to! If they could help me with the quality of their customer support they! The overall rating of the dispenser ok, its a learning experience & sometimes happen... Be happier with the service I received from Devon with Primo in the beginning of March ( around the ). Or no help home, office or wherever you need it the change. Recommend this to anyone save and how it can positively affect the environment around.... 'M disappointed with the quality of their customer support, they did not supply tracking the. Way of making a stop to the water … Top 10 Best water Cooler 2021. 2021 Reviews contaminant-free environment near you it easy for your home, office or wherever you need.. Or reduce harmful bacteria and contaminants that could be found in tap water could be found tap. The $ 50 one I got from Amazon is 4yrs old & still works perfectly was able! Environment around you downhill fast are happy with your review someone would call online store we bought bottom... 'S you equipment in coincidences, this is a design flaw and this thing is a design and! Receiving a replacement dispenser the warranty is for one year and I do not believe coincidences... Sometimes primo water dispenser reviews walmart happen in production in production for taste, Primo makes easy. I went online to change from two 5gallon jugs every other week to an that.
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