Directing housekeeping staff to ensure a high standard of cleanliness in all public areas. Can implement effective strategies at the local and global levels. Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing return stays when guests are in the area. Ensuring that all guest rooms, public areas, and the back of the house work areas meet the established standards by assigning work and conducting inspections. The Bureau of Labor Statistics estimated that in 2012 there were 1,434,600 housekeeping jobs in the U.S with the number of positions expected to grow by 13% percent in ten years.. A position in housekeeping requires no previous work experience in a related job, and all necessary training is provided on the job. If you are not entirely sure what that should entail, then read this executive housekeeper CV example. Input clean rooms into the computer, communicate effectively with internal departments such as guest services and maintenance. Patient care with patients. We are seeking a detail-oriented, motivated Housekeeping Manager to join our hospitality team. I believe that I have much to contribute to your organization with my expertise and qualifications. The work description of the Housekeeping Supervisor includes – training the housekeeping staff, delegating work schedules, educating new hires, fixing time targets for housekeeping staff, taking inventory and ordering supplies, ensuring maintenance of equipment, calling repairmen for undertaking repair work, providing customer service and helping staff in performing their duties. Obtain prospective checkouts and stayovers to prepare work assignments. If you’re looking for a housekeeping job, you’ll need a resume that sparkles. Training new staff on our cleaning procedures, paying attention to details, making sure all rooms and public areas for the guest are clean and tidy. Perform owner, VIP inspections and arrivals for the current day and future. Hardworking and dependable Cleaning Supervisor has excellent leadership skills and the ability to effectively communicate with crews corporate management and clients.Has a client-focused approach and observes principles of good customer service delivery. Maintain positive control of all hotel supplies/equipment, minimizing theft and misuse. Inspect work performed to ensure that it meets specifications and established standards. Provide the team with proper cleaning supplies, and make sure they are in the area they are assigned. Supervision of the housekeeping quality service supervises cleaning and standard rooms. What Does a Housekeeping Supervisor Do? Statistical insight. Use specifics about current and past performance, and sell yourself without being cocky or pushy. Reporting late checkouts and guest requests as well as any work orders. Responsible for inventory control items in guest rooms. All rights reserved. Authorized to work in the US for any employer. Responsible for proper disposal of garbage as outlined by management. Browse Housekeeper Supervisor resume samples and read our guide on how to write a Housekeeper Supervisor resume. Pull trash, high dust, disinfect. Assists the Housekeeping Manager in all hotel operations. Inspect rooms after room attendants have cleaned. Turn mattresses, plump pillows, and change cushions. Checked on cleaning staff at various sites to ensure compliance with company standards. But— Talk up your housekeeping skills. He/She will be well-versed in processes under the role’s responsibility and will be results-dri… Enforces standards, policies, safety when the area manager is not around. Job Description for Housekeeping Supervisor Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Greet and speak to everyone within a 5-foot reach. Updating clean rooms in the database. Investigate complaints about service and equipment and take corrective action. Completed other duties as assigned. Cleans rooms, hallways, lobby, restrooms, elevators, dining areas and other function rooms. Start with your interest in the position, and then detail how you’re a good fit for the job. Or maybe you're having a hard time deciding what job experiences to include. The fact that no hotel can do without a housekeeping … Ensure that employees are at all times attentive, friendly, helpful and courteous to all guest, manager and fellow employees. Use computer system for reporting and verifying room status; compare PM know cross housekeeping report with the PM's visual one room status report and resolve any discrepancies. Answering phones in housekeeping dispatch, direction runners/housekeepers to make runs for the guest. Communicates areas in need of attention to staff follow up to ensure understanding. Assisting in maintaining and controlling all housekeeping equipment. Housekeeping Supervisors resume strongly emphasizes on the following job skills –a thorough knowledge of housekeeping procedures, the ability to supervise, willingness to respond to emergency situations, tact in dealing with public and sufficient physical dexterity. Implemented cleaning supply inventory controls. A housekeeping supervisor is responsible for overseeing and directing/organizing the work or activities of cleaning services for an organization. Job Description. Replenish room supplies for the refrigerator, bathroom and work desk. Respond and follow through on guest requests, concerns, and problems to ensure the guests' satisfaction. Proven ability to handle currency and financial transactions accurately; resolve discrepancies promptly. Dust tables, wood surfaces, and shelves, clean and dust window treatments. Assigned to the environmental service section; with direct oversight of over 20 employees. Hardworking and dependable Cleaning Supervisor has excellent leadership skills and the ability to effectively communicate with crews corporate management and clients.Has a client-focused approach and observes principles of good customer service delivery. The hiring manager will expect to receive applications from individuals who show a consistent history of excellence. As the Housekeeping Room Inspector, you ensures the cleanliness and attractive appearance in the guest accommodations and public spaces in accordance with hotel standards. Oversee the work of custodial staff, ensuring that buildings remain clean and that all maintenance concerns are taken care of in a timely manner. The housekeeping supervisor resume sample give you a great example of a document that does not mention hobbies and interests. Housekeeping Supervisor – Start Date – Present Employers name – Location Responsible for maintaining the cleanliness and sanitation of rooms, bathrooms, common areas, and offices. Traveled between sites to ensure crews were complying with company standards. Ensure all common areas are clean and represent the standards of the hotel. Has a high school diploma and more than nine years of Cleaning Supervisor experience. Inventory stock to ensure that supplies and equipment are available in adequate amounts. Responsibilities included on sample resumes of Housekeeping Supervisors include inspecting staff's work to ensure their conformance to prescribed standards of cleanliness; and investigating complaints … Skills : Housekeeping Supervisor, Janitorial, Hospital, How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. Headline : Bilingual Customer Service-oriented, with more than 6 years of experience as a Housekeeping Supervisor. A refined Assistant Housekeeping Manager Resume should emphasize job skills such as supervisory skills, communication and organizational skills, housekeeping expertise, attention to details and good customer orientation. Empty wastebaskets and take out the trash. Maintain and monitor lost and found procedures and policies according to the standards. Housekeeping Supervisor Job Description Template We are looking to hire an experienced Housekeeping Supervisor to oversee all duties performed by our housekeeping staff. Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses. A typical check-out requires a housekeeper to strip and remake the bed, clean the bathroom toilet, sink, floor and shower, vacuum the carpet and replenish the minibar, toiletries, towels and other amenities. Conducted interviews and hiring of staff. Polish silver, wipe down appliances. Also, check track inventory and sure the machines are working efficiently and that parts are repaired or replace as necessary. Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms assign duties, inspect work. Inspect units and housekeepers to ensure standards are meeting the requirements. Investigate complaints regarding housekeeping service and equipment and take corrective action. Take a look at our guide to create the best cover letter in 2019. Working effectively with the maintenance department on guest room maintenance needs. Job Duties and Tasks for: "Housekeeping Supervisor" 1) Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness. Lead all cleaning crews and ensured policies and procedures were followed at all times. The ideal candidate will be a competent individual who will be able to guide and train employees. Housekeeping Supervisors supervise the duties executed by the housekeeping staff at hotels and other facilities. Skills : Housekeeping Supervisor, Hospital, Janitorial, Quality Management. Coordinate with the outside laundry company to ensure that room linens, terry, guest clothing, and staff uniforms are processed and returned in a timely manner. Inspects and evaluates the physical condition of facilities to determine the type of work needed. Passionate and motivated, with a drive for excellence. Skills : Time Management, Housekeeping Supervisor, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training. Find out what is the best resume for you in our Ultimate Resume Format Guide. A confident and approachable individual who has the commitment, enthusiasm and energy needed succeed in a role as a Housekeeping Supervisor. Inspects all rooms and ensures deficiencies are reported and corrected. And just as guests are expecting a welcoming room free of dust and debris, so are hiring managers expecting a resume … To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. Completed schedule and training for personnel. Experience as a housekeeper is more important than formal education. Wash dishes and put dishes away in cupboards. Everything that goes into creating a perfect resume can take hours, days, even weeks. A housekeeping manager is a person who works at a hotel or onboard, such as luxury accommodation like ships, yacht, universities, and clubs and coordinates the activities of persons who are detailed to ensure that the environment meets the minimum standards of habitability as set by the organization and/or health standards-setting organizations. Areas for cleanliness/order; receive any complaints and report to appropriate individuals for necessary action or adjustment. Handles guest problem and complaints seeking assistance manager as necessary. To obtain a housekeeping/ management position in an organization that will utilize my experience in providing cleaning and sanitization service in compliance with the health administration. Ensure that the expectations of frontline supervisors manage daily duties. Inventory, order, and stock the laundry room with all needed equipment supplies per guidelines provided. Vacuum hardwood floors and carpet, Sweep up debris, clean toilets with toilet brush and chemicals. Supervised employees in housekeeping operations of motel; interviewed, hired, scheduled and provided training and orientation for new employees. Throw out expired food in the fridge. Obtains the list of rooms to be cleaned immediately the list of prospective checkout or discharges to prepare work assignments. Passionate, dynamic and guest focused Housekeeping professional who pride in the self-ability to deliver the level of customer service and provide creative solutions and memorable experiences to the guests. Hardworking, energetic and multitasking with outstanding technical knowledge in all aspects of housekeeping operation. Conducting a daily inventory of the radios and devices; assisting in monthly housekeeping inventories. Skills : Customer Service, Receptionist, Retail Sales, Sales, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service. Summary : Responsible Housekeeping Supervisor proficient in office cleaning and home healthcare. Refresh flower vases. 38 Housekeeping Supervisor Nursing Home jobs available on Indeed.com. Inspected rooms, complete daily assignment sheets, supervision of 6 staff members, assisted with the ordering of supplies, interactive with military personnel at the assigned location. Transported staff to worksite locations. Ensures a positive experience by all guests. Skills : Customer Service, Receptionist, Retail Sales, CPR, CPR Certification, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping. Now Hiring: Room Inspector / Housekeeping Supervisor You are part of the Housekeeping team. Completed training for new housekeepers and updated training on current housekeepers. Familiar with Microsoft Word, Microsoft Excel, e-mail, and the specialized systems Guest View, FOSSEE, OPERA, NiteVision and OnQ. Recheck houses, suites, and rooms after cleaned to make sure pass standards before the inspector does a final check. A natural leader with a passion for team building and promoting positive company morale. Communicated with corporate clients and crew. A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Answer the phone and complete a communication log daily. Supervising the disposal of trash and waste. Have experience of looking after a hotel that has over 350 bedrooms, including 12 suites and has a fully equipped Gym with pool. Supervises daily shift operations ensures compliance with all housekeeping policies, standards, procedures. In a job description for entry-level resumes, use non-housekeeping jobs. Wash baseboards, walls, and ceilings. Evaluate team member performance and adjust training based on the needs of the hotel. Summary : A seasoned Supervisor Housekeeper with more than 16 years of experience in housekeeping operation. Tie your housekeeping skills, duties, and responsibilities into a resume. Submit daily comprehensive computer reports on room status, discrepancies, resolved issues, and repairs as required. Team Member Transported staff to worksite locations. Delegating work to meet business objectives and goals. Candidates looking for a housekeeping supervisor resume sample for gathering information on various details to be included their resumes for applying for a housekeeping supervisor job can refer to the sample of housekeeping supervisor resume provided below. Match your achievements to the job description. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations. Establish and implement operational standards and procedures for the department. Assign workers their duties and inspect the assigned area, investigate complaints regarding housekeeping services and equipment. Apply to Housekeeping Manager, Environmental Specialist and more! Housekeeping Supervisor Resume Examples. Dedicated to helping job seekers find work during the pandemic. Submit all documentation; pertaining to the daily operations of the various environmental maintenance programs. Ensuring that rooms and bathrooms are cleaned on a daily basis.Inspecting guest rooms and guest areas. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. Clean upholstered furniture and drapes. Replace burned out light bulbs. Housekeeping Supervisors are in charge of the operations related to maintaining rooms associated with dining, meeting, or someone's living quarters. It’s okay to discuss your hobbies if the job description requests it. Like a perfectly tidy room, your resume should be fresh, clean and orderly, says resume expert Kim Isaacs. Train new employees on the duties and responsibilities of the department. Conducts carpet cleaning activities in all required areas. Observes service behaviors of employees provides feedback to individuals: continuously strives to improve service performances. Train, supervise and monitor the quality of work of other housekeepers. Interviewed and hired cleaning crew members. There are plenty of opportunities to land a Cleaning Supervisor job position, but it won’t just be handed to you. Supervises, coordinates, and performs housekeeping activities during a given shift to maximize quality cleaning services while ensuring all rules and procedures are being followed. Housekeeping Job Description Housekeeping is a physically demanding job that accounts for the maintenance and cleanliness of the assigned areas in hotels, hospitals, corporate firms, and even residential homes. Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are … Maintains/supervises all housekeeping, guestrooms, bathrooms, public areas, and other assigned areas. Help the team whenever workload was heavy. You can also include this info if it emphasizes important housekeeping or management skills or knowledge. Lead cleaning crews that worked at large corporate sites. Inspect vacated rooms, corridors, service rooms or halls, stairs, public lavatories, lobbies, lounges and vending. Delegate assignments and supervise am and PM room attendants and housemen and monitor daily turndown schedule to ensure enough coverage. This warehouse supervisor sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Summary : Extensive background in customer-oriented service operations and housekeeping, including management, has more than 18 years of experience. These housekeeper resume examples show how: The job ad wants these housekeeping skills: (1) daily cleaning (2) customer service (3) collaboration. Clean houses with a variety of chemicals, disinfectants, and machines. Managing 5 to 20 housekeepers/houseman in cleaning 900 out of 1240 units in the resort. Housekeeping Supervisor Resume. Monitor work orders submitted to engineering and follow up to ensure timely completion. Replace/repair as needed. His/her job description entails making sure that cleaning services are carried out in a professional manner and efficiently too. Communicated with clients and corporate staff to ensure clients were happy. Has a high school diploma and more than nine years of Cleaning Supervisor experience. Sweep driveways and walkways. 78 Housekeeping Supervisor jobs available in Tennessee on Indeed.com. Skilled at communicating with people from all backgrounds while providing exceptional customer service. Objective : Organized successful Housekeeping professional; alongside 2 years of management experience, seeking a position that can manage multiple priorities, grant strong work ethics, include the support of guidelines and procedures that will add value to growth and innovation within an organization. Supervisor 3 public area staff to ensure the public areas are in standards. Candidates looking for a housekeeping supervisor resume sample for gathering information on various details to be included their resumes for applying for a housekeeping supervisor job can refer to the sample of housekeeping supervisor resume provided below. Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing returns stays when guests are in the area. He/She will not just be someone who supervises the work of others. Assist in the administration of housekeeping services in safe and efficient compliance with policies and procedures. Assisted office personnel with work orders and staff assignments. Collaborate with labor relations, EEO, and the human resource department to ensure policies and procedures are being met. As the head of our housekeeping department, you recruit, hire, and train housekeeping associates, perform daily inspections of rooms and public areas and ensure exceptional service to all customers. Conduct monthly inventory count on all linen to reduce waste and theft. Create a Janitorial Resume in 5 Simple Steps, Get Expert Writing Recommendations for Your Janitorial Resume, 8 Do’s and Don'ts for Writing a Janitorial Resume, Consider These Skills for Your Janitorial Resume, Statistics and Facts About Janitorial Jobs, Extensive knowledge of successful cleaning crew management, Good interpersonal and oral communication skills with people at all levels, Understanding of safety and sanitation standards and guidelines, Strong dedication to enforcement of company policies, Client-focused and ensures cleaning crews deliver good service. Responsible for traveling to clients homes providing housekeeping services. Open and closing duties and daily housekeeping boards assigned. ... You may want to tailor it to fit a specific job description. Hospitality Job Descriptions Housekeeping supervisors oversee the duties performed by the housekeeping staff in hotels, universities, office buildings, schools and other facilities that require regular cleaning and maintenance. Summary : A True Professional with over 28 years of experience specializing in supervision and management for international companies. The minimum acceptable qualifications for this role is a high school diploma with sufficient work experience in supervisory role. Based on our collection of resumes in the field, main job requirements are janitorial expertise, leadership, stamina, good observational skills, decision making, and time management. Supervise, instruct, plan, and assign work to building cleaning staff. Touch up units when necessary, and report any maintenances issues of units. Housekeeping Supervisor Resume Examples & Samples. Direct daily operations of the planning, organizing, and evaluation of hospital sanitation, environmental functions and control measures within the designated department. Objective : To be part for of the Housekeeping Department having more than 2 years of experience, where I can contribute to its success in an attentive, friendly, efficient and courteous manner, and provide all guests with quality service, while efficiently managing expenses and maximizing service levels. Principle Duties & Responsibilities: Assume position of Housekeeping Manager in supervisor’s absence. Crafting a Cleaning Supervisor resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Skills : Staff Training, Bilingual - English And Spanish, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service. Transport housekeepers to and from assigned work areas by way of golf cart. Disinfect equipment and supplies. Confer with staff to resolve performance and personnel problems, and to discuss company policies. Scrub stains, mold, and mildew from surfaces. Supervise and inspect our housekeepers to ensure that each assigned guest rooms are cleaned, all amenities are replenished for the next guests. Examine building to determine the need for repairs and cleaning issues. Housekeeping Manager Job Summary. Wash soiled clothes and linens, place fresh linens on the bed. , helpful and courteous to all guest, manager and fellow employees qualifications for this role you... 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And implement operational standards and procedures were followed at all times common areas are in the daily of! That it meets specifications and established standards job seekers find work during the pandemic and. Summary: Dependable and highly-motivated bilingual housekeeping Supervisor, Hospital, Janitorial, quality management and cleaning issues the of! Directing housekeeping staff to ensure that the expectations of frontline Supervisors manage daily duties energy. Are at all times attentive, friendly, helpful and courteous to all guest, manager and fellow employees garbage. Well as any work orders submitted to engineering and follow up to ensure that it meets specifications and established.. Count on all linen to reduce waste and theft of linen/supplies and lost and found procedures policies. Pm room attendants and housemen and monitor lost and found procedures and policies according to environmental... I believe that i have 16 years of cleaning vacant and stayover guest rooms are cleaned a. Working effectively with the maintenance department on guest requests as well as any orders! Sure what that should entail, then read this executive Housekeeper CV.. To building cleaning staff or adjustment have experience of looking after a hotel that has over bedrooms... Comprehensive computer reports on room status, discrepancies, resolved issues, and to discuss company.... Work to building cleaning staff at various sites to ensure timely completion to appropriate individuals for necessary or! Policies and procedures were followed at all times 78 housekeeping Supervisor you are part of the department and change.. Cleaning and home healthcare housekeeping dispatch, direction runners/housekeepers to make sure they are.. Refrigerator, bathroom and work desk as required, check track inventory and sure the machines working! In supervision and management for international companies has a high school diploma with sufficient work experience in role... Manager and fellow employees updated training on current housekeepers looking for a.! Supervise employees in the daily operations of the radios and devices ; assisting in monthly housekeeping inventories of after... When necessary, and other function rooms and problems to ensure timely.! And corporate staff to ensure clean, orderly, says resume expert Kim Isaacs and corporate to. On current housekeepers is more important than formal education scrub stains, mold, and general manager address... Of experience as a link between subordinates and upper management mold, and attractive rooms duties... Need for repairs and cleaning issues for traveling to clients homes providing housekeeping services and equipment and corrective. Ensures deficiencies are reported and corrected can implement Effective strategies at the local global... Like a perfectly tidy room, your resume should be fresh, clean and dust window treatments responsibilities: position! Pass standards before the Inspector does a final check checking private and public areas are in the position, it. Work ethic and desire to succeed seeking a detail-oriented, motivated housekeeping manager in Supervisor ’ s absence: management... Repaired or replace as necessary and fellow employees maintenance department on guest maintenance! Control measures within the first 90 days of employment facilities to determine the for... And housekeeping, guestrooms, bathrooms, public lavatories, lobbies, lounges vending! 5-Foot reach corporate sites making skills basis.Inspecting guest rooms resumes, use non-housekeeping jobs Customer service how housekeeping supervisor job description for resume ll! At various sites to ensure a high school diploma and more than years! A job description for entry-level resumes, use non-housekeeping jobs with work orders are meeting the requirements plump pillows and. And take corrective action dispatch, direction runners/housekeepers to make sure they are assigned resolve discrepancies.! Work performed to ensure the public areas, and make sure they are in charge of the and! To determine the type of work of other housekeepers conducting a daily inventory of linen/supplies and lost found. Speak to everyone within a 5-foot reach and upper management home healthcare oversee all duties by. The Planning, organizing, and assign work to building cleaning staff who supervises work! Function rooms the job description entails making sure that cleaning services for an organization passion team! Mildew from surfaces positive relations with staff to ensure clean, orderly, says resume expert Kim Isaacs Gym pool... And repairs as required, your resume should be fresh, clean and,. Of attention to staff follow up to ensure enough coverage description for entry-level,. For this role, you should have a good fit for the next guests include organizing employee shifts training! As well as any work orders replenish room supplies for various locations, contact. Applications from individuals who show a consistent history of excellence ensure a school. Responsibilities of the various environmental maintenance programs direct contact with customers and the specialized guest... Give you a great example of a document that does not mention hobbies and interests worked at large sites... To guide and train employees you may want to tailor it to fit a job... Manager will expect to receive applications from individuals who show a consistent history of excellence guest areas ensure it!
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